In October 2024, customers visited the Shanxi factory.
The recent visit of our clients to the Shanxi factory was not just a comprehensive inspection but also a valuable opportunity to deepen trust and foster future collaboration.
The clients were warmly welcomed by senior management, and a detailed itinerary was prepared to showcase the factory’s strengths and operational excellence.
During the visit, the clients were given an in-depth tour of the production process. This included everything from raw material inspection and equipment operation to the final stages of quality control.
Each step was meticulously explained, highlighting the factory’s commitment to precision and quality. Particular attention was paid to key technological processes, where clients raised detailed questions and engaged in meaningful discussions. The factory's technical team provided thorough answers and presented innovative achievements and practical applications, demonstrating its technological capabilities and flexibility in production.
The visit also included candid exchanges between the clients and the factory team. The clients shared their specific project requirements and expectations, including product performance, delivery timelines, and post-sales support. Moreover, they offered insightful suggestions for improving product design and service workflows, drawing from their own professional experience. These valuable recommendations will serve as a critical reference for the factory’s future improvements.
This interaction not only gave the clients a deeper understanding of the Shanxi factory but also provided the factory with a clearer perspective on customer needs and evolving market trends. Through these face-to-face discussions, both parties reached preliminary agreements on several cooperation details and explored potential directions for future projects.
Looking ahead, Shine Universe remains dedicated to its “customer-first” philosophy, committed to delivering premium products, strict delivery standards, and attentive services.
